Problem Solving through ‘Bright Spots’

I was lucky enough to be invited to speak at a leadership conference about applying a ‘Bright Spots’ approach to tackling problems and have received a number of requests for further information around the idea. At the outset, I should make it clear to everyone that I unfortunately did not come up with this idea. Rather, the approach was popularized by Chip and Dan Heath in their book ‘Switch’. Solving Pumpkin-Related Problems In the book, Dan and Chip Heath describe a seemingly counterintuitive way of looking at problems which is centred on replicating success, rather than solving problems. Take my…

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